RIVES  Srl is a family business, now in its second generation, which has managed over the years to “innovate in continuity” without ever losing sight of quality and attention to the product. In over forty years of qualified work and matured experience, RIVES  has managed to conquer a leading position in the paint sector and today has a wide range of products. Rives Srl is a medium-sized company and within it we live in a climate of active collaboration and concrete effort, tending to achieve the best for a constant and gratifying development of the business. 

RIVES , within the strategic lines of development, based on the principles of Total Quality and respect for the Environment, has decided to start a program to obtain and maintain the Certification of its Management System according to the UNI EN ISO 9001:2015 and UNI EN ISO 14001:2015 Standards for the following activities:

Design and production of paints, enamels, varnishes and decoratives

Both implemented Systems use the specific process approach method aimed at implementing and improving effectiveness and efficiency, customer satisfaction, compliance with legislative and regulatory requirements to reduce the environmental impact of their processes, products and services. 

Producing quality means aiming to differentiate the characteristics of one’s products through constant research aimed at improving business processes, in particular those related to the identification of customer needs and the expectations of interested parties, the optimization of the work cycle, the improvement of the information flow inside and outside the company. 

Respecting the environment means committing to continuously improving one’s environmental performance by always setting new objectives to prevent and reduce pollution.

The starting point for the implementation of this policy has been identified in the achievement of the following general objectives that the Management of  RIVES  is committed to achieving:

• operate within the reference context by identifying and mitigating the risks related to the activity carried out;
• comply with legal provisions and mandatory requirements by maintaining a constructive relationship with local authorities, competent authorities and supervisory bodies;
• provide the resources necessary for the implementation of this Policy and the maintenance of the Management System compliant with the UNI EN ISO 9001:2015 and UNI EN ISO 14001:2015 standards;
• guarantee to the Client that all services are targeted and adequate to the specific needs expressed by systematically monitoring Client satisfaction, by means of specific feedback data that allow for decisive interventions both in planning and implementation;
• constantly develop operational methodologies and tools for the creation of new products, always aiming for high quality standards.
• guarantee the Customer fast and compliant deliveries as requested, rapid preparation times of the goods and a wide range and quantity of available products;
• develop a continuous process improvement action in order to guarantee full customer satisfaction, cost optimization, personnel safety, pollution prevention and environmental protection;
• promote and implement training/education programs for its staff at all levels, in order to optimize the growth process of human resources and for constant updating on environmental, operational and workplace safety issues. 

In the context of Environmental Management, the objective is to continuously improve its performance and reduce to a minimum the environmental impacts deriving from the performance of its activities, intervening on all those direct and indirect aspects that have been recognized as significant based on the results of the environmental analysis carried out, for which the Management of RIVES  is committed to:

• evaluate the environmental aspects of their activities and adopt management procedures that ensure the prevention and/or reduction of pollution;
• communicate environmental sustainability principles to suppliers, customers and interested parties relevant to the environmental management system;
• involve stakeholders, promote environmental awareness by involving the greatest number of customers and suppliers;
• improve environmental performance by:

• the empowerment and involvement of staff on environmental protection issues;
• the promotion of the culture of environmental protection through training programs also reserved for the personnel of companies operating within the company site;
• the choice of ISO 14001 certified suppliers or those able to ensure supplies that are as compliant as possible with the adopted Environmental Management System;
• the implementation of a maintenance program for work environments, systems and equipment in order to minimize the risks associated with their poor functioning;
• optimize energy consumption;
• the correct and careful management of waste to minimize the risks of environmental impact generated by the temporary storage or transportation of the same;
• monitoring according to the times and methods established by current legislation and/or existing Authorizations to safeguard the environment and the health and safety of its workers.

RIVES  defines specific objectives during the Management Review phase with the task of monitoring and periodically reviewing them to evaluate the results achieved and to identify new ones in line with the principle of continuous improvement. 

Policy and objectives are communicated to staff in order to disseminate the principles and ensure their knowledge and dissemination.

Salento Willow, 01/29/2020

Drafted: Quality/Environment Manager Function
Approved: Management